Privacy Policy

Your privacy and the security of your data are important to us. This privacy policy document describes the types of information that is or may be collected, used, or shared by ARKORIS when you visit, use, or shop on our website.

If you have any further questions or would like more information about our privacy policy or how we handle user data and personal information, or if you would like to withdraw your consent to the continued collection, use or disclosure of your personal information, please do not hesitate to contact us.

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Definitions

ARKORIS is operated by ARKORIS SARL, 10 rue du Lieutenant Parayre, Espace Wagner Building A2 (referred to as "We"). As a customer of this service, you are a "User," "Visitor," or "You" as defined in this agreement. The website or any service we offer will be referred to as the "website" or "service." External services or integrations of this type will be referred to as "external provider" applications or "external service."

Data we collect

Following standard procedures for using log files, these files automatically record visits when you visit the website. This may include information about your web browser, some of the cookies installed on your device, your IP address, your ISP, your time zone and date/time stamp, referring/exit pages, and the number of clicks. This information is used to analyze trends, administer this website, track users' movements on this website, and gather demographic information, and it is not linked to any personally identifiable information. Additionally, as you browse the website, we may collect information about the subpages you visit.

We may also collect personal information about you, such as your name, the name of your organization/company, your address, your email address, or other personal data if you provide it to us during registration, purchase, contacting us, or otherwise. We only request personal information when we genuinely need it to provide you with a requested service (for example, if you place an order through the website). We collect it by fair and lawful means, with your knowledge and consent. We also inform you of the reasons why we are collecting it and how it will be used.

Sharing your personal information

We do not share, sell, trade, or rent any personally identifiable information with third parties unless required by law, if you violate our terms of service, or if it helps us to provide our service. For example, the online store module may require the transmission of your data to third-party services such as payment processors. We may also use analytics services such as Google Analytics, Facebook Pixel, and others. Each of these services has its own privacy policy, which can be viewed directly on their respective websites.

In order to provide certain functionalities, we may use other third-party services such as payment and accounting providers or services, support or communication providers and other services; we reserve the right not to track how you interact with the services provided.

We may collect and use non-personal information to help us improve the service, personalize your experience, and analyze service usage. This privacy policy does not limit our use or disclosure of the non-personal information we collect. We reserve the right to collect, use, and disclose this non-personal information to our partners, advertisers, and other third parties at our sole discretion.

Cookies and tags

ARKORIS.GROUP uses "cookies," which are small data files placed on your device only if your browser settings allow it. These cookies may include information such as a unique identifier, previously visited subpages on this website, and/or other information. Types of cookies we may use include session cookies, security cookies, or preference cookies. You can refuse the use of cookies on your first visit and can disable or delete cookies in your browser settings.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a European law regulation relating to data protection and privacy for all individuals within the European Union and the European Economic Area.

If you are a European resident, we are the data controllers of your data, and you have the right to know how your personal information is processed, what data we have collected about you, and to request that this data be corrected, updated, or deleted. Please also note that your information may be transferred outside of Europe, including to Canada and the United States. Please contact us if you have any questions about your rights under the GDPR. For further information or to file a complaint, please contact your local data protection authority.

Data retention

We retain the information we collect for as long as necessary to provide you with the requested service or until you ask us to delete it. The data we store is protected by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Customer passwords that we may store are stored in hashed form, and the original password cannot be retrieved.

Communication via email

We may contact you by email or telephone in response to your inquiries or send you service-related announcements based on the personal information you provide. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these email updates, you can unsubscribe at any time by following the instructions included in each communication. This is usually an "unsubscribe" link.

Links to other websites

Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third-party website, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies or practices. Please review the privacy policy of each website you visit before submitting any personal information to any of these websites.

Our website may display advertisements served by our advertising partners, who may have their own privacy policies and may set cookies and web beacons. These cookies help the ad server recognize your device each time an advertisement is served to you or other users of your device. This privacy policy covers only the use of ARKORIS.GROUP and does not cover third-party advertisers or partners.

Do not follow

This website does not alter its data collection and use practices when your browser sends the "Do Not Track" signal.

Business transfers

In the event that ARKORIS.GROUP , or substantially all of our assets, are acquired, or in the event that [Company Name] becomes bankrupt or ceases operations, your personal information would be one of the assets transferred to or acquired by a third party that may continue to process your personal information. You acknowledge and consent to such transfers occurring, as permitted by this Privacy Policy, and that any acquirer of our assets may continue to use your personal information as described in this policy.

Modifications

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will post these changes on this page. Therefore, please review this document each time you provide us with personal information. This policy is effective as of December 14, 2022. If you continue to use the website seven (7) days after any changes or revisions to this Privacy Policy, it means that you accept the terms of the revised Privacy Policy. We suggest that you review this Privacy Policy regularly if you have any concerns about how your information is being used.

Consent

By using our website, you hereby consent to our privacy policy and accept its terms.

Contact

For any further information or if you wish to exercise your rights regarding your personal data, you can contact us directly by clicking here .